Critically evaluate the challenges and implications of designing and implementing effective marketing research in an international context.
2024-08-26 12:59:58
Assessment Brief
Module Level:
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7
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Module Code:
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MKTM031
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Credit Value:
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20
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Module Name:
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International Marketing Research
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Module Leader:
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Assessment Code:
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AS 2
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Assessment Type:
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Individual marketing research report (2000 words)
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Assessment Deliverable(s) as stated in the Module Specification:
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2000 word report
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Weighting (%):
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50%
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Submission dates:
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22ND January 2024
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Feedback and Grades due:
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22nd February 2024
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Please read the whole assessment brief before starting work on the Assessment Task.
Assessment Task Guidance Description
Learning Outcomes aligned to this assessment:
On successful completion of this assessment, you will be able to:
Knowledge and Understanding
b) Critically evaluate the challenges and implications of designing and implementing effective marketing research in an international context.
d) Design and justify creative and robust research solutions for identified problems taking into account the nuances associated with working internationally.
Subject Specific skills
e) Adopt an autonomous evidence-based approach to problem solving.
Task:
You are required to produce a market research report for an international market of your choice. Below you are given a scenario along with a research brief (appendix one) for which you must base your report. A template for your proposal is provided in appendix two but you should also read around the topic of market research proposals to help you with your report.
Task scenario:
You work as a marketing research manager for an international marketing research agency. You have received a market research brief (appendix 1) requesting your agency to submit a proposal to undertake market research on behalf of Dove UK. You must respond to this brief by providing a market research proposal on behalf of your agency.
Dove UK is exploring a new brand for make-up, skin care, Men’s grooming and sun care.
At the moment, Dove UK are considering brand names such as White Bird and Phoenix. White Bird because there is still an association with the Dove brand and Phoenix because it is part of Greek mythology and is cyclical and regenerates. This new brand for Dove will compete with brands such as Lancôme, Clarins and Clinique, so a little more up market than the current Dove UK brand. Dove UK will make the decision on the brand name, but they would like you to explore a market for the product category you choose. For the purposes of this research proposal, you can choose which name you would like to refer to for the new brand.Critically evaluate the challenges and implications of designing and implementing effective marketing research in an international context.more samples
Product Categories:
Colour Cosmetics
Skin Care
Men’s Grooming
Sun Care
· You must choose and clearly state which international market you wish to base your REPORT on.
· You need to choose one product category.
· As part of your REPORT, you need to review the potential of online sales. COVID has driven consumers to shop online, so e-commerce potential must be explored.
You should choose the agency you wish to represent according to the chosen international market and based upon the requirements of the brief and the type of research you are proposing.
General guidance
Your report should be written with the intended audience of the business customer using business English and using a clear report format. This is a practical scenario, but you should use evidence from a wide range of appropriate literature to provide justification for your decisions and recommendations in this proposed research.
You must not carry out any primary research, instead you must USE secondary ‘desk research’ which means to conduct some preliminary desk research findings to support your report
For this task you must choose which marketing research agency you are working for. You must not contact any companies directly. All details of the agency should be gained via the company website or associated organisations.
Word Limits
The maximum word limit for this assessment is 2000 words
Use of Generative AI (Artificial Intelligence) within this assessment:
Some uses of Generative AI may deemed as unethical in your assessment. Further guidance on the conditions for allowable use of Generative AI will be given by the module team
Please access the following position guidance from University of Northampton on the use of Generative AI within assessments.
Assessment Submission
To submit your work electronically, please go to the ‘Assessment and submission’ area on the NILE site and use the relevant submission point to upload the assignment deliverable. The deadline for this is 11.59pm (UK local time) on the date of submission. Please note that Essays and text-based reports should be submitted as Microsoft Word documents (.doc or .docx), or as guided within the assignment. Please access the following guide to submitting assessments.
Written work submitted to Turnitin will be subject to anti-plagiarism detection software. Turnitin checks student work for possible textual matches against internet available resources and its own proprietary database. Please access the University of Northampton’s Plagiarism Avoidance Course (UNPAC) to learn more.
When you upload your work correctly to Turnitin you will receive a receipt which is your record and proof of submission. If your assessment is not submitted to Turnitin, rather than a receipt, you will see a green banner at the top of the screen that denotes successful submission.
N.B Work emailed directly to your tutor will not be marked.
Grading:
Your grade will depend on the extent to which you meet these learning outcomes in the way relevant for this assessment. You will be assessed on your ability to successfully address specified module learning outcomes, with marks allocated based on what is called a grading rubric.
The rubric is a table which has different statements for how well each learning outcome has been met, and is used as a standard benchmark so that all assignments are marked equally against. Please see the grading rubric on NILE, or see the final page of this document for further details of the criteria against which you will be assessed, presented in the grading rubric.
Further Assessment Guidance:
Please access the following document for more general information about the assessment process, including anonymous marking, submissions, and where to find feedback and grades.
2023 UON Standard Assessment Guidance.
Grading Rubric
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No Submission /
No Evidence
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Fail
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Pass
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Merit
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Distinction
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Work submitted is of no academic value / nothing submitted
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Evidence included or provided but missing in some very important aspects
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Of satisfactory quality, demonstrative which is sufficient and appropriate to the task or activity
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Of high quality, demonstrating evidence which is rigorous and convincing, appropriate to the task or activity
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Of very high quality, demonstrating evidence which is strong, robust and consistent, appropriate to the task or activity
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Critically evaluate the challenges and implications of designing and implementing effective marketing research in an international context.
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No evidence submitted
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Your work contained insufficient or irrelevant discussion and therefore did not address relevant challenges.
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Sufficient level of critical evaluation of relevant challenges. Some insight into the implications of designing an effective research proposal in the international context.
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Good level of critical evaluation of relevant challenges. Some good insight into the implications of designing an effective research proposal in the international context.
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Excellent level of critical evaluation of relevant challenges. Excellent insight into the implications of designing an effective research proposal in the international context.
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Design and justify creative and robust research solutions for identified problems taking into account the nuances associated with working internationally.
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No evidence submitted
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Insufficient consideration given to research solutions.
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Sufficient discussion of applicable research solutions. Further evidence may be needed to fully justify your arguments.
Basic understanding of working internationally
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Good research solutions presented which are mostly well justified with some appropriate lines of argument. Good understanding of working internationally
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Excellent and justified research solutions are presented with a clear line of argument. Excellent understanding of working internationally
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Adopt an autonomous evidence-based approach to problem solving.
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No evidence submitted
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Insufficient consideration given to research, evidence and problem-solving skills. Missing discussion in relevant topics
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Adequate research and evidence presented. Sufficient problem-solving skills demonstrated
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Good research and evidence presented. Good problem-solving skills demonstrated
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Excellent research and evidence presented. Excellent problem-solving skills demonstrated
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Appendix one
Case study: World Market For Beauty and Personal Care
This case study has been devised solely for the purpose of a simulated research investigation for module MKTM031 AS1 and is not intended as an accurate representation of the brand, its people or its subsidiaries. Research brief adaptation of Bradley (2010).
Market research brief
To: Research agencies chosen to submit a proposal
From: Robyn Finch, Dove UK, market research manager
Date: 12 October 2023
I am pleased to invite you to propose for a major study we will be conducting. While the enclosed brief gives clear guidelines, we are open to fresh thoughts. We have provided information that we think is relevant to your response.
This study is important to Dove UK, and we hope that it will give valuable insight into your chosen market and product category.
I look forward to receiving your response,
Your sincerely
Robyn Finch
Background
Dove UK are a well-known brand and sold world-wide through pharmaceutical companies such as Boots and supermarkets. Dove UK would like to play in a more luxury market and is developing quality product lines within colour cosmetics, skin care, men’s grooming and sun care. The aim to go head-to-head with brands such as Lancôme, Clarins and Clinique, so will need to consider their market entry mode and choice of retailers for the new brand.
COVID has had an impact on cosmetics and personal care, so it is essential for Dove UK to carefully consider which market to move into first.
Five Trends shaping the beauty and personal care industry: (Passport report page 5)
· 2021: the year of climate action, as consumers want eco-anxiety transformed into eco-action
· Global consumers want beauty brands that deliver the best value and create positive change
· Post-COVID-19 recovery enables consumers to resume beauty discovery through personalisation
· Evolving priorities around wellness have consumers calling for a back-to-basics approach
· Omnichannel reality is the next battleground for beauty brands
Trends: (Passport report page 27)
From sustainability to purpose
Home entertainment and the new experiential consumer
Wellness defined
The “New Normal”
Objectives
Dove UK are considering the following objectives but would like you to advise.
- To determine the market with the most potential for your chosen category
- To explore a marketing strategy that focuses on the ’new experiential consumer’
- To examine the potential of an omni-channel
Possible methodology
The agency chosen for the research must have experience in Cosmetic and skin care products. Furthermore, we expect both secondary and primary research, where primary research may use qualitative and/or quantitative capabilities.
A thorough review using secondary research is expected and proposed primary research methodology is acceptable at this stage.
Reporting and presentation requirements
Following this brief a research proposal will be required. We would be pleased to have a meeting to discuss this written brief; alternatively, please use email or the telephone to clarify any issues.
While the project is underway, Dove UK would like regular progress reports. At a suitable point during the fieldwork, Dove UK would like an interim report and meeting. A formal presentation of the research findings to the board of directors will be required, supported by a final written report.
Timing
23 January 2024 Proposal deadlines
15 February 2024 Go-ahead given
End of June 2024 Expected presentation date
January 2024 New market/ strategy implementation expected.
Budget
There is a set budget of £100,000 for this project which cannot be exceeded. We expect the proposal to show a breakdown of direct costs and staff time. Please separate the distinct elements of your proposal in the event that budget constraints do not allow us to commission your entire solution.
Robyn Finch
Market Research Manager
Dove UK
Tel: 020 444 9999
Email robyn.finch@doveuk.com
Appendix two
Market research proposal template
Project [XXXX] give the research a project a name
A research proposal
[DATE]
Prepared for Dove UK
Prepared by:
Insert the name of your chosen international marketing research agency here. USE the ESOMAR directory to help you choose an appropriate agency
[Agency address]
Contact: [your name] (make up a name, as we use anonymous marking)
A response to a brief from Robyn Finch
Page break
Typical table of contents for a market research proposal
CONTENTS
1. INTRODUCTION
2. OBJECTIVES – define your research objectives
3. DESK RESEARCH
3.1. PURPOSE (theoretical section)
3.2. PROCEDURE
3.3. SECONDARY DATA BACKGROUND REPORT (most important section)
4. QUALITATIVE RESEARCH and /or QUANTITATIVE RESEARCH (methodology only)
4.1. PURPOSE (theoretical section)
4.2. POPULATION AND SAMPLING
4.3. PROCEDURE
4.4. REPORTING
5. TIMING
6. FEES
Appendices
CREDENTIALS
Quality controls (MRS)
Terms of business
Page break
INTRODUCTION
Include background of the company Dove UK and the current situation leading to the need for MR
OBJECTIVES
Here you should provide the overall objective for the research and decide on a set of sub objectives.
Each objective should then be discussed in some more detail.
DESK RESEARCH
Provide the purpose and procedure for secondary research. You will need to conduct research to understand if the information you state can be found via desk research is available. Give indications of relevant reports, databases and trends. You may include some initial findings to this section of the report. You may want to note gaps in the data available that could be captured by primary research
QUALITATIVE &/or QUANTITATIVE RESEARCH
Decide if you propose the use of either or both types of primary research and justify your decision. If using both these should be listed separately under each heading. The purpose for this part of the research should be detailed and details of the population and sampling provided. The procedure must be clearly outlined with reasoning for decisions.
The justification for your decisions will come from supporting literature.
REPORTING
Provide detail of how the results of the research and any interim results will be presented. Considering the appropriateness of face to face meetings, online meetings. Use of PowerPoint presentations, the visual displays used (e.g. pie charts, word clouds). You must be specific and justify your choices. Will transcripts or raw data be provided, and will there be extra fees incurred for these?
TIMING
Provide an outline of suggested timeframes for the project. A Gantt chart may be useful here. How will the progress of the research be reported and how frequently? How soon would you need a sign-off agreement for the research to take place according to the timelines.
FEES
Provide an overview of the fees associated which each phase of the research and total fee.
CREDENTIALS
Here you may provide brief detail of the marketing research agency you have chosen to show how they are an appropriate choice for this type of research with links to further credentials.
Quality control
Here you should highlight any important ethical considerations and adherence to relevant industry standards.
Contract details
You do not need to add this to you report but may add a line to suggest a contract and standard terms of business are included as part of the proposal. e.g. Please find attached T&Cs
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