Evaluate the potential supply chain risks Springfield City Council might face when introducing an online portal for managing supplier performance.

 

Assessment Guidance 2026-27

The information provided in this guidance is essential for you to read as it will help you to understand the assessment requirements for each of the modules making up your programme of study. Please make sure you go through this information carefully and ask for clarification if there is anything you do not understand. It is important that you have a clear understanding of what is required of you so that you can do as well as possible in your assessments by using the advice and supports available to you.

Module title

Supply Chain Management and Digital Transformation

CRN (module number)

59121

Level

6

Core information on what the assessment is for this module

What is the assessment task for this module?   

  • · Individual Assignment – Assignment 1 (Case study)
  • · Type of assessment: Written Work 

Case Study

Established in the early 1970s, Springfield City Council has grown to be one of the most influential public sector organisations in the UK. The council has a local footprint and provides a variety of public services across the whole of Springfield, and is also focused on delivering high-quality, efficient services.

The current leadership team is continually striving to drive best practice across multiple areas of the council to meet the key public service objectives. Springfield City Council has spent in excess of £350 million within its supply chain for a wide range of services. The supply base ranges from large multinationals to wholly owned single-location SMEs.

Springfield City Council is in the process of developing and implementing an online portal to manage its suppliers’ performance and identify areas of risk in its supply chain. Developing better visibility of areas of potential risk within its suppliers and improved methods of measuring the current performance of its key suppliers is critical to the council; therefore, it has partnered with a software provider to develop an online portal to provide this visibility.

Springfield City Council wants to ensure it can measure On-Time In-Full(OTIF), service level agreement (SLA) compliance around lead time performance, quality defect rates, and create a balanced scorecard from the KPIs and other inputs such as suitability assessments and financial due diligence.

However, the council cannot measure these within its system. Therefore, the solution agreed is to develop an online portal where the suppliers will self-measure and upload relevant data to the portal.

The project has a fixed budget and must be completed within a 12-month timeframe. The specification for each measure has been clearly defined as part of the brief sent to the software supplier.

However, performance measurement signifies a cultural shift for both the council and the supply base. There is also a wide range of capabilities within the suppliers’ systems for recording data

Your task:

As a supply chain management practitioner, you have been tasked to

produce a 1,000-word report. Your Report should answer the following questions.

i. Evaluate the potential supply chain risks Springfield City Council might face when introducing an online portal for managing supplier performance. (300 words)

ii. Examine how Springfield City Council can leverage data from the portal to enhance collaboration and integration with its suppliers. (350 words)

iii. Analyse the challenges of outsourcing the development and maintenance of the online portal to a third-party software provider. (350 words)

For each question above, you should support your arguments with both academic and practice-based secondary research.

The assignment must adhere to standard academic documentation standards:

• Use appropriate citations and references according to the APA 7th (Harvard) StyleReferencing System to avoid plagiarism.

• Use font type Times New Roman or Calibri.

• Use font size of 12 pts.

• Use 1.5-line spacing.

• No introduction and conclusion are required in this assignment

What is the deadline for submitting this assessment?

  • · 21 October 2026 at 16:00 UK time

What is the weighting of this assessment as a percentage of the total module mark?

  • · 30%

What are the assessment guidelines?

  • · Please see the Marking Criteria in the Table on Page [5] 

What is the word count/time limit for the assessment(s)?

  • · The report must be no more than 1,000 words, with a tolerance of ±10%. The word count includes everything from the introduction to the conclusion but excludes the title page, table of contents, tables, diagrams, reference section, and appendices. Any content exceeding the 1,000-word limit plus the additional 10% will not receive a mark.

Referencing Style

APA 7th or Harvard

Can I use generative artificial intelligence (GAI) in this assessment?

For this assessment, the use of tools, software, or features of
software which use artificial intelligence to generate content
such as text, images or data is not authorised. The work you
submit must be entirely your own, representing your own
abilities and ideas. Use of AI to generate responses to
questions in this assessment, or the assessment brief, is
academic misconduct. Reliance on AI tools will also become
problematic for you, both in further study and in your future career, as the knowledge, critical and analytical thinking required for this assessment are essential, foundational skills you are expected to acquire and develop independently.

Submitting my assessment

How do I submit my assessment?

You should submit your assessment in a PDF or MS Word
Format within the FINAL assessment folder on Blackboard’s
Operations Management for Business space

As the University marks assessments anonymously where possible, please include your student roll number (not your name) on your assessment.  Do not upload links in the submission area, as we cannot access them and therefore cannot mark your work. If you have saved files on your University of Salford OneDrive, dragging them into the submission area may attach a link rather than the file itself. Always use the paperclip icon to attach files.

Who can I contact if I am having difficulties uploading and submitting my assessment

You should contact Digital IT immediately for support. In the event that issues affect the time of your submission, ask DIT to provide a report and send this to your Module Leader. You should also submit an Exceptional Circumstances (EC) request with the report you have obtained (or an academic appeal request if the issue cannot be resolved quickly).

What if I submit my assessment late?

Submissions made after the submission deadline of 16:00 UK time will be accepted for up to 7 days, but marks will be capped at the pass mark (40% undergraduate). Work submitted after this period will not be marked. Assessment FAQs provide more information about late submission. Students affected by exceptional circumstances should follow the University’s Exceptional Circumstances Procedure

What happens once I have submitted my assessment?

How will my work be marked?

Your assessment will be marked and moderated as described in the Assessment and Feedback Policy.  You can find further information in the Assessment FAQs

Anonymous marking is used in the marking process. 

What feedback will I receive on how I have done in the assessment?

Summative written and / recorded feedback will be provided within 15 working days of the published submission deadline, except where concerns relating to academic misconduct arise

If I fail this assessment or am unable to complete it, can I have another chance to submit/complete it?  

If you fail your reassessment, you will be notified by our Admin team by email following the Board of Examiners. There is no resubmission if you are on a retake attempt. You will also be able to find the date for resubmission and the detailed reassessment brief on your module site in Blackboard.
For students with accepted ECP (Exceptional Circumstances Procedure) for absence/non submission, this will be your replacement assessment attempt. We know that having to undergo a reassessment can be challenging however, support is available. Have a look at all the sources of support outlined earlier in this brief.

Task-specific Rubric FHEQ Level 6 Assessment Classification Descriptors

Assessment Categories

 

AoL

Traits

Needs Significant Improvement

0-39

Satisfactory

 

40-49

Sound

 

50-59

Good

 

60-69

Very Good

 

70-79

Exceptional

 

80-100

Assessment criteria and weighting

 

 

 

 

 

 

 

Knowledge & Understanding (30%)

Demonstrates understanding of core supply chain management processes.

Shows awareness of how supply chains create value, respond to disruption, and balance cost, service, resilience and sustainability.

4.1.1

Limited or inaccurate knowledge of core supply chain processes; key concepts, relationships and trade-offs are misunderstood or omitted.

Basic knowledge of core supply chain processes, with some accurate explanation of relationships, value creation and operational trade-offs.

Sound knowledge of core supply chain processes, explaining relevant relationships, disruption responses and cost, service, resilience and sustainability considerations.

Good, well-developed knowledge of interconnected supply chain processes and how organisations balance value, disruption and competing performance priorities.

Very good, detailed and integrated understanding of supply chain processes, value creation, disruption and the interaction of key performance priorities.

Exceptional, comprehensive and insightful understanding of supply chain processes, demonstrating nuanced awareness of interdependencies, value creation and strategic trade-offs.

Cognitive & Research Skills (25%)

Demonstrates the ability to analyse and evaluate supply chain issues, develop a coherent argument or explanation, and apply relevant ideas, evidence and approaches creatively to different business contexts.

4.1.2

Analysis is limited or largely descriptive; arguments are unclear, evidence is weak, and relevant approaches are applied inaccurately.

Some analysis is evident, with a basic argument and use of evidence, though evaluation, creativity and application remain limited.

Sound analysis supports a coherent argument; relevant evidence and approaches are applied appropriately, with some evaluation and adaptation.

Good analysis and evaluation sustain a clear argument, using relevant evidence and adapting ideas effectively to the business context.

Very good, critical analysis integrates strong evidence, evaluates alternative perspectives and applies ideas creatively across different business contexts.

Exceptional, rigorous and insightful analysis sustains a compelling argument, critically evaluates evidence and develops highly original, well-adapted approaches.

Application of Supply Chain Skills and Practices (30%)

Applies supply chain concepts, tools and techniques to practical business situations, showing the ability to identify operational challenges and propose realistic, evidence-informed improvements.

1.1.2

Limited or inappropriate application of supply chain tools; operational challenges are poorly identified and proposed improvements are unrealistic or unsupported.

Basic application of relevant tools identifies some operational challenges; proposed improvements are feasible but general or weakly evidenced.

Sound application of appropriate tools identifies relevant operational challenges and produces practical improvements supported by suitable evidence.

Good application of supply chain tools supports clear diagnosis and realistic, well-justified improvements suited to the business situation.

Very good, confident application of appropriate tools generates insightful diagnosis and robust, evidence-informed improvements with clear practical value.

Exceptional, sophisticated application of supply chain tools produces highly perceptive diagnosis and innovative, feasible improvements with compelling justification.

Communication and Report Structure (10%)

Ability to communicate information, ideas and recommendations clearly and professionally through a well-structured report, using logical organisation, appropriate academic style and clear presentation.

2.1.1

Unclear and poorly structured; ideas and recommendations are difficult to follow, with weak academic style and presentation.

Generally understandable, but structure, academic style and presentation are inconsistent; ideas and recommendations lack clarity.

Clear and logically structured, communicating ideas and recommendations appropriately in a sound academic style.

Well-structured and professional, communicating ideas and recommendations clearly through effective academic writing and presentation.

Highly coherent and polished, with clear, confident communication, strong academic style and excellent presentation.

Exceptionally clear, compelling and professional, with seamless structure, precise academic style and outstanding presentation.

Referencing and Academic Integrity (5%)

Accurate and consistent use of academic citation and referencing conventions, with appropriate acknowledgement of sources to support ideas, evidence and arguments.

2.1.2

Sources are inadequately acknowledged, with frequent or serious citation and referencing errors.

Some sources are acknowledged, but citations and references are incomplete or inconsistent, with noticeable errors.

Relevant sources are acknowledged through generally accurate citation and referencing, with minor inconsistencies.

Sources are well integrated and accurately cited and referenced, with few minor errors.

Sources are integrated effectively to support arguments, with consistently accurate citation and referencing.

Sources are integrated seamlessly to strengthen arguments, with exemplary, precise and fully consistent citation and referencing.

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