LO1 Apply skills and demonstrate effective use of digital and information technology to solve and present business ideas and results.
2025-08-28 13:16:55
Module Handbook 2024/25
Strategic & Applied Digital Marketing
Module Code: MKT741 (CRN 62157)
Programme(s): MSc (Hons) Marketing
Ulster University Business School
Notice
Please be aware the information provided within the module handbook is subject to change.
Table of Contents
Welcome
1. Module Overview and Communication
2. Sustainable Development Goals (SDGs) and Graduate Attributes (GAs) in your module
3. Aim and Learning Outcomes
4. Assessment and Feedback
5. Learning Resources
6. Organisation and Management
7. Student Voice and Support Services
1. Module Overview and Communication
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Module Details
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Module Title
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Strategic and Applied Digital Marketing
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Module Code
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MKT741 (CRN 62157)
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Module Level
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7
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Credit points
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20
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Module Status
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Core
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Semester
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2
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Location
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Block
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Delivery Mode
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Face-to-face
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Contact Details and Communication Methods
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General Information, Queries and Consultations
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If you require advice on any aspect of the module, please read the guidance provided here, in the Module Handbook.
For General Queries, please utilise the class Discussion Board. For Specific Queries or studies advice, you can avail of the ‘Virtual Office Hours.’ Please contact Dr William Wilson if you have questions relating to the module or wish to schedule an appointment. Please note, we aim to respond to emails within 48 hours during the working week.
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Module Announcements
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Key announcements will be presented during tutor-led activities.
Out of class communication including notifications, reminders, etc will be distributed via the Blackboard Announcement tool. You will receive a duplication of the announcement direct to your student email inbox. It is essential that you check your emails regularly.
It also advisable that you download the ‘Blackboard’ App as an alternative to access these announcements, notifications, and reminders as well as content.
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2. Sustainable Development Goals (SDGs) and Graduate Attributes (GAs) in your module
Sustainable Development Goals (SDGs)
The UN SDGs are a comprehensive set of global goals to end poverty, protect our planet, and improve living conditions of the Global Population. You are encouraged to think critically and reflect on SDGs in the context of this module.
The following SDGs are relevant in the context of this module:
Graduate Attributes (GAs)
Ulster University’s Graduate Attributes are a high-level set of competencies, developing universal understandings, skills, qualities, and values.
As a result of engaging with this module you will have opportunities to develop and practise the following selected attributes:
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Thriving Individual
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D
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A
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Engaged Learner
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D
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A
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Enhancing Potential
Confidence and Resilience
Well-being
Growth Mindset
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Subject Specialist
Creative Problem Solver
Researcher
Critical Thinker
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Collaborative Professional
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D
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A
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Active Citizen
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D
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A
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Responsible Team Player
Effective Communicator
Enterprising Innovator
Digital Fluent Professional
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Citizen with Integrity
Inclusive Citizen
Sustainable Citizen
Future Thinker
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KEY:
D = Developed
A = Assessed
3. Aim and Learning Outcomes
Module Rationale
Becoming strategic in the application of digital marketing communications has become the central focus for entrepreneurs, enterprises and organisations seeking to reach, engage, co-create and develop deeper relationships with their consumer `tribes`. In an age of ubiquitous connectivity and a demand for real-time and personalised engagement, this module will give participants an understanding of what that means for those involved in delivering richer and more productive consumer experiences through digital marketing platforms. This module seeks to provide learners with practical, real-world examples of technologies meeting the demands of such connected consumers and utilises a project-based approach to promote active, deeper learning of the unfolding opportunities through digital marketing.
Overall Aim of the Module
After completion of the module your learners should;
• Know how innovative Digital Marketing communications can develop marketing and business decision making
• Do effective work to undertake real life marketing projects using appropriate decision-making techniques
• Be able to demonstrate skills in the effective use of digital marketing technology to solve business challenges and present business ideas and results creatively
Learning Outcomes
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What you should be able to do by the end of this module?
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Successful participants will be able to:
1) Apply skills and demonstrate effective use of digital and information technology to solve and present business ideas and results.
2) Conduct analysis and evaluation of a range of different data sources to assess the validity and reliability for marketing strategy and decision making.
3) Illustrate a practical ability with and understanding of digital technology and analytical software programmes that are used within marketing and business decision making.
4) Perform effectively within a team to undertake real life marketing projects demonstrating comprehension of appropriate decision-making techniques.
4. Assessment and Feedback
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What you need to do to demonstrate achievement of learning?
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Summary Assessment Information
This module will be assessed via two items of assessment
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Type / Element
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Assessment method
Submission date, time and submission method
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Percentage (%) and word count equivalent
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Feedback due date
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Element 1
Coursework 1
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Report (Coursework) - Group Consultancy Exercise
Week 12- Monday 25th August 2025 @12:00 Noon
Submit via Blackboard
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[75%] – 5000 words
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20 working days post submission date (via Blackboard Ultra)
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Element 2
Coursework 2
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Individual Reflection (Podcast Format)
Week 13: Monday 1st September 2025 @12:00 Noon
Submit via Blackboard
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[25%] – 5 minute podcast
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20 working days post submission date (via Blackboard Ultra)
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Assessment Guidance
1) Word count includes the title page, contents page, in-text references and citations but excludes tables, reference list and appendices.
5) Your work should include references to relevant journal articles and other good quality information sources and should be properly laid out using the Harvard system of referencing. More detailed guidance is available in the Subject Guides. We encourage you to make good use of all the support services offered by your Campus Librarian, further details are in the Learning Support Services Section.
6) You should refer to the assessment criteria to provide fuller details of the marking criteria for each classification band.
7) In addition, you should refer to the standard assessment guidelines as presented in your Course Handbook/Support Area, this includes guidance and policies on referencing style, plagiarism, etc.
8) We recommend the use of Studiosity which offers constructive feedback on draft written submissions within 24 hrs.
9) Coursework must be submitted by the dates specified. Coursework submitted after the deadline, without prior approval, is not normally accepted. For further guidance on the late submission of coursework, please see the course handbook.
10) Assessments must be submitted as per the assessment brief.
Please note: Words in excess of +10% of the word count will not be marked.
Coursework 1
Group Consultancy Exercise (75%)
The group consultancy exercise will be based around a live case study where the consultancy teams will act as consultants and be required to assess the appropriateness and extent of a digital engagement by a case company and to propose suitable digital marketing strategy in partnership with key stakeholders at the company. The exercise will require consultancy teams to develop a management report which will involve the following:
- conduct primary and secondary research,
- understand and interpret the case context both internally within the specific case company and at the level of industry and market analysis,
- utilise Google analytics and/or other appropriate marketing technology (MarTech),
- propose evidence-based recommendations and examples of content and strategy that the case company can take forward with respect to a digital marketing strategy.
In groups participants will conduct a digital audit and create a digital strategy of a live project case with a particular focus on the various digital marketing elements and using an appropriate framework of analysis such as SOSTAC.
As part of the process, create a content strategy and create examples of this content for presentation to the client. For Groups completing the assessment as part of their MSc the report should be word processed and no longer than 5,000 words.
Coursework 1 – BRIEF
a) The assignment may take the form of a word-processed group report
b) It will be a written word-processed report of not more than 5000 words. Word count includes the title page, contents page, in-text references and citations and includes tables, although not the reference list and appendices. The Teaching & Learning policy at Ulster suggests tables that are created by students and are the students work should be included in word count.
c) Detailed assessment guidance will be given on Day 1 and Day 3 to explore the SOSTAC elements for the case company and be made available in your Blackboard Module Assessment Folder.
d) This element of coursework accounts for 75% of the overall assessment with an individual element contained within. Students should refer to the marking criteria attached to provide them with fuller details of marking criteria for each classification band.
e) Completed assignments must be submitted in Word or PDF format via your Blackboard Module Area by the specified date and time outlined in the Summary Assessment Information table above.
f) All submitted assignments should have the file name:
i) Group [insert your number] MKT741 (47606) Strategic and Applied Digital Marketing
g) View additional ‘Standard Assessment Guidance,’ for further guidance applicable to all coursework elements.
Coursework 1 – FEEDBACK
Written feedback on the assessment will be provided via Blackboard on 20 working days post submission date (via Blackboard Ultra).
Coursework 1 – ASSESSMENT RUBRIC/MARKING PROFORMA
To aid student understanding, it is advisable to explain the rubric/marking proforma to your students in an assessment preparation session.
Assessment Criteria – Qualitative Based Work: Group Report – Level 7
Coursework 2
Individual Reflection (25%)
Create a 5 minute podcast reflecting on the project experience and highlighting the major new knowledge which has been acquired in the process of carrying out the project. Use academic citations and current research and data to enhance the communication. Submit the podcast via an online portfolio along with a list of references used in the podcast – simply weave these references within the podcast.
Coursework 2 – BRIEF
a) The assignment will take the form of an individual 5 Minute Podcast Reflection Integrating New Digital Marketing Knowledge of Strategic and Applied Digital Marketing;
h) The finished podcast and required documentation (see appendix 2) and show notes (see template in appendix 3) must be submitted via the online submission area in the assessment folder on Blackboard.
i) Detailed assessment guidance will be made available in your Blackboard Module Assessment Folder.
j) Completed assignments must be submitted in Panopto format via your Blackboard Module Area by the specified date and time outlined in the Summary Assessment Information table above.
k) All submitted assignments should have the file name:
i) "SurnameFirstNameBNumber"
ii) e.g. Brown_John_B00001234_AssignmentTwo.
Coursework 2 – FEEDBACK
Written feedback on the assessment will be provided via Blackboard 20 working days post submission date.
Coursework 2 – ASSESSMENT RUBRIC/MARKING PROFORMA
To aid student understanding, it is advisable to explain the rubric/marking proforma to your students in an assessment preparation session. Assessment Criteria – Qualitative Based Work: Podcast Presentation – Level 7
5. Learning Resources
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A list of current learning resources specifically chosen to build your knowledge and understanding for this module
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Reading List
Also available online via Key Links: https://ulster.keylinks.org/#/
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Books/Journal Article/Publications Required Reading (Must read)
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Chaffey, D. and Ellis-Chadwick, E. (2022) Digital Marketing: Strategy, Implementation and Practice, Pearson, 8th edition.
Chaffey, D. and Smith, P. R. (2023) Digital Marketing Excellence: Planning, Optimizing and Integrating Online Marketing. 6th ed. London: Routledge.
Smith, P.R. (2021) The SOSTAC Guide to Your Perfect Digital Marketing Plan 2021. PR Smith.
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Books/Journal Article/Publications Recommended Reading (Should read/Could read)
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Gibbs, G. (1988) Learning by doing: A guide to teaching and learning methods. Further Education Unit.
Huang, M., & Rust, R. (2020) A strategic framework for artificial intelligence in marketing. Journal of the Academy of Marketing Science, 49, 30-50. https://doi.org/10.1007/s11747-020-00749-9.
Kolb, D.A. (2015) Experiential learning: experience as the source of learning and development. 2nd edn. New Jersey: Pearson Education.
Parker, G, Van Alstyne, M, Choudary, S (2016) Platform Revolution: How Networked Markets are Transforming the Economy and How to Make Them Work for You, norton & company, New York.
Porter, M.E. (2008) The Five Competitive Forces That Shape Strategy In: Harvard Business Review. HBR’s 10 Must Reads On Strategy. Boston, Harvard Business Review Press. pp 1-37.
Ryan, D., (2016) Understanding digital marketing: marketing strategies for engaging the digital generation. Kogan Page Publishers.
Saura, J., Palacios-Marqués, D., and Ribeiro-Soriano, D. (2021) Digital marketing in SMEs via data-driven strategies: Reviewing the current state of research. Journal of Small Business Management, 61, 1278 - 1313. https://doi.org/10.1080/00472778.2021.1955127.
Slijepčević, M., Radojevic, I., & Perić, N. (2020) Considering modern trends in digital marketing. Marketing Science, 51, 34-42. https://doi.org/10.5937/markt2001034s.
Tuten, T.L. and Solomon, M.R. (2017) Social media marketing. Sage.
Ziakis, C., & Vlachopoulou, M. (2023) Artificial Intelligence in Digital Marketing: Insights from a Comprehensive Review. Information. https://doi.org/10.3390/info14120664.
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Useful Journals
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Beckers, S.F., van Doorn, J. and Verhoef, P.C. (2017) Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value. Journal of the Academy of Marketing Science, pp.1-18.
Carter, E.V. and Parameswaran, R. (2012), The Digital Market-sphere (DMS): Modelling Virtual Transactions and Transvections, Marketing Management Journal, Spring, 2012, 122-158
Confos, N. and Davis, T. (2016) Young consumer-brand relationship building potential using digital marketing. European Journal of Marketing.
Hendrix, P.E. (2015), How Digital technologies are enabling consumers and transforming the practice of marketing, Journal of Marketing Theory and Practice, 22(2), 149-150 Ibrahim, N.F.,
Wang, X. and Bourne, H. (2017). Exploring the effect of user engagement in online brand communities: Evidence from Twitter. Computers in Human Behavior, 72, pp.321-338.
Ieva, M., De Canio, F. and Ziliani, C. (2018) Daily deal shoppers: What drives social couponing?. Journal of Retailing and Consumer Services, 40, pp.299-303.
Kannan, P.K. (2017) Digital marketing: A framework, review and research agenda. International Journal of Research in Marketing, 34(1), pp.22-45.
Vernette, E. and Hambi-Kidar, L. (2013), Co-creation with consumers: who has the competence and wants to cooperate, International Journal of Market Research, 55(4), 2-20
Verhoef, P.C., Kannan, P.K. and Inman, J.J. (2015) From multi-channel retailing to omni-channel retailing: introduction to the special issue on multi-channel retailing. Journal of retailing, 91(2), pp.174-181.
Vieira, V.A., de Almeida, M.I.S., Agnihotri, R. and Arunachalam, S. (2019) In pursuit of an effective B2B digital marketing strategy in an emerging market. Journal of the Academy of Marketing Science, 47(6), pp.1085-1108.
Webster, F.E. and Lusch, R.F. (2013), Elevating Marketing: marketing is dead! Long live Marketing!, Journal of the Academy of Marketing Science, 41, 389-399
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Useful Library Databases and Websites
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Library’s Support Services
In collaboration with teaching staff, your Campus Librarian will be delivering timetabled workshops to ensure you are able to make the best use of the Library’s services and information resources in successfully completing your coursework. Furthermore, if you need specific help with an assignment or dissertation then you can make an appointment to meet with your Subject Librarian by email, phone or through using the appointments schedule.
Online support is also available by accessing the Library’s Guides as these provide help in developing your information and research skills by identifying the best learning resources available, forming effective literature searches, offering academic writing support and adopting the best referencing techniques.
Blackboard Learning Support
If you require help or support with any of the digital learning tools utilised within your module, please contact The Blackboard Helpdesk via:
028 9536 7188, or by e-mail to blackboardhelpdesk@ulster.ac.uk
6. Organisation and Management
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Types of learning activities that will make up your weekly timetable
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MKT741 Strategic & Applied Digital Marketing, is a 20-credit point module, this requires approximately 200 hours of your commitment, distributed through the following learning and teaching activities over the 15-week semester. For a description of the nature of the learning activities please refer to your course handbook.
Summary of Learning Activities
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Learning Activities: Week 5-8
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Indicative Weekly Hours
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Total Hours (200 hours)
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Lecture and Class Activities
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2 hours
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24
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Seminar or Seminar Activities
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1 hour
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12
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Other, Directed Learning Activities
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3 hours
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36
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Independent Study: Week 5-8
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Indicative Guide
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Assigned Reading and Note-taking
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3 hours
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45
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Assessment Activities and Seminar Preparation
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5.5 hours
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83
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The teaching and learning plan provides a more detailed overview of content on a weekly basis.
Module delivery will typically consist of a two-hour lecture and a one-hour Seminar although format may vary slightly between weeks/sessions.
For the day, time and room number view your Timetable via PUBLISH.
Seminars – please refer to the teaching and learning plan below for the seminar topic. Attendance at seminars is most important and therefore will be monitored. All students should download the SEAtS Student Attendance App to their smartphones. Regularly checking into class using the app helps you keep track of your attendance and ensures you stay on track with your studies. Please view the university attendance website for more information including user guides, video demonstrations, and FAQs.
Teaching and Learning Plan
The teaching plan/order of weekly topics is subject to change. The list below provides an outline summary of weekly activities and further information is available on BBL in the relevant week’s folder. Students will be expected to engage in all prescribed activities that contribute towards final assessment.
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Block Day/ L&T Methods/ Topic Title
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Curriculum Content/Topic Title
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Independent Study, includes: Required Reading, Tutorial Preparation, and/or Assessment Preparation
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Block 1 Delivery
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Summary Learning Objectives: Understand the fundamentals of digital marketing, the evolving landscape, and introduce the assessment requirements and case company challenge.
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Reading: Chaffey and Ellis-Chadwick (2022) Chpts:1, 2, 3;
Chaffey and Smith (2023) Chpt: 5;
Case Company’s Digital Marketing Brief (see ‘assessment’ folder on Blackboard Learn
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Session I
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Learning Objective: Module Introduction & Introduction to Digital Marketing
Content: Overview of module objectives, assessments, and core digital marketing principles.
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Reading: Module Handbook & BlackBoard Learn Area + Chaffey and Ellis-Chadwick (2022) Chpt 1
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Session II
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Learning Objective: The Digital Marketing Landscape
Content: Explore current trends, emerging technologies, and their impact on traditional marketing.
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Reading: Chaffey and Ellis-Chadwick (2022) Chpt 2&3
The Resource Title and Chapters/Pages
e.g.: Assessment One Preparation
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Session III
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Learning Objective: Case Study Introduction
Content: Assessment Requirement + Group Formation + Persona Creation for Segmentation and Targeting
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Reading: Case Company’s Digital Marketing Brief (see ‘assessment’ folder on Blackboard Learn
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Session IV
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Learning Objective: Digital Marketing Strategy and Models
Content: Study key frameworks like SOSTAC and RACE to formulate effective digital strategies.
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Reading: Chaffey and Ellis-Chadwick (2022) Chpts:1; Smith, (2021)
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Block Day/ L&T Methods/ Topic Title
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Curriculum Content/Topic Title
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Independent Study, includes: Required Reading, Tutorial Preparation, and/or Assessment Preparation
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Block 2 Delivery
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Summary Learning Objectives: Introduction to the digital marketing tools available to organisations and applying models and design thinking, and understanding the influence of social media.
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Reading: Chaffey and Ellis-Chadwick (2022) Chpts: 7;
Chaffey and Smith (2023) Chpts: 5, 6 & 8;
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Session I
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Learning Objective: The Digital Toolkit
Content: Introduction to the digital marketing tools available to organisations.
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Reading: Chaffey and Smith (2023) Chpt 5
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Session II
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Learning Objective: The Social Phenomenon
Content: Examine social media`s impact on consumer behaviour, engagement, and privacy concerns.
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Reading: Chaffey and Smith (2023) Chpt: 6
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Session III & IV
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Learning Objective: Applying Design Thinking to Digital Marketing Strategy – Case Focused
Content: Use design thinking to create innovative, customer-focused strategies in the case study.
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Reading: Chaffey and Smith (2023) Chpt: 8
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Block 3 Delivery
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Summary Learning Objectives: Acquire practical skills in SEO, data-driven marketing, user-centric design and agile methodologies.
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Reading: Chaffey and Ellis-Chadwick (2022) Chpts:1, 6, 7, 8, 9
Chaffey and Smith (2023) Chpt: 6
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Session I
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Learning Objective: Guest Lecture: Search Engine Optimisation
Content: Learn SEO best practices, strategies, and emerging trends from an industry expert.
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Reading: Chaffey and Ellis-Chadwick (2022) Chpt 1
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Session II
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Learning Objective: Data Driven Marketing: Test and Learn (Agile Marketing)
Content: Understand agile marketing, data analytics, and the importance of ethical data use.
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Reading: Chaffey and Ellis-Chadwick (2022) Chpt 6
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Session III
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Learning Objective: Content Marketing
Content: Insights on innovation and its role in enhancing digital marketing efforts.
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Reading: Chaffey and Ellis-Chadwick (2022) Chpts:7
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Session IV
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Learning Objective: Designing Digital Experiences
Content: Introduction to user-centric design, value co-creation, and ethical considerations in digital experiences.
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Reading: Chaffey and Smith (2023) Chpt 5
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Block Day/ L&T Methods/ Topic Title
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Curriculum Content/Topic Title
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Independent Study, includes: Required Reading, Tutorial Preparation, and/or Assessment Preparation
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Block 4 Delivery
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Summary Learning Objectives: Recap key module concepts and assessment requirements, enhance reflective practices, and provide personalised support for group projects.
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Reading: Chaffey and Ellis-Chadwick (2022) Chpt 10; Kolb (2015); Gibbs (1988); Rolfe (2001)
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Session I
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Learning Objective: Module and Assessment Recap
Content: Recap key module concepts and assessment requirements
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Reading: Chaffey and Ellis-Chadwick (2022) Chpt 10
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Session II
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Learning Objective: Individual Reflection – Workshop to Support Reflection Development – MKT741
Content: Individual Reflection – Workshop to Support Reflection Development – MKT741
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Reading: Kolb (2015); Gibbs (1988); Rolfe (2001)
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Session III & IV
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Learning Objective: Assessment Support Workshop
Content: Offer tailored guidance to groups addressing specific project challenges and questions.
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Reading: Digital Marketing Brief and Module Handbook; Smith, (2021)
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7. Student Voice and Support Services
As a course team, we incorporate the key partnership principles set out in the joint UU & Ulster University Students’ Union Student Voice Guidelines and proactively engage with the democratic election of UUSU academic student reps (Faculty Reps, School/Dept Reps & Course Reps) to ensure that student opinion is heard at Ulster. We respect your views and welcome your honest and constructive feedback on the module.
There are several ways to do this:
You can contact your Module Coordinator about any queries related to your learning experiences on the module as/when you have them.
You can voice your opinions through the formal Staff/Student Consultative Committee process by contacting one of the elected UUSU Course Reps in your class.
You will have the opportunity to give feedback on the module through completing the online Student Module Feedback Survey.
UUSU Advice Bureau Service
If you are experiencing difficulties that are impacting your studies, you can contact the Advice Bureau in the Students’ Union (UUSU). You can get advice and guidance on issues such as - complaints, appeals, housing problems, disciplinaries, and info on various support providers available. To have a chat with the team, contact UUSU online.
UU Student Wellbeing Service
Ulster University’s Student Wellbeing team is available to help you manage common pressures many students experience while studying in higher education. Common pressures include stress, relationship issues, financial problems, and managing disability-related challenges, including mental health difficulties. There is no stigma to seeking support to maximise your wellbeing and achievement at UU.
Student Wellbeing support is free and confidential and is located on each of our campuses. Please view the Student Wellbeing pages for details on how to contact student wellbeing staff.
Other external helplines are also available.
UU Student Success Team
Ulster University’s Student Success team has developed a series of academic and study skills training resources and workshops to help you succeed educationally and develop personally and professionally. You can access these resources via the Student Success website or you can contact the team directly via email.
Appendix 1: Example Meeting Notes and timeline of meetings
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Team Meeting
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Date: 4.3.25
Time: 12-3pm
Location: Belfast Campus
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Attendees:
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Person 1, Person 2, Person 3, Person 4
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Minutes
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Agenda item:
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Division of Group Report tasks
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Discussion:
A substantial amount of work to do. Research required before we can begin Situation Analysis. Overview of [Case Company] – strengths/weaknesses. Discussion of models to use.
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Action Item
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Person Responsible
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Deadline
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ü Research – SEO/Social Media/Keywords
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Alexis
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8/3/23
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ü Introdcution and Lit Review
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Carolina
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11/3/23
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Appendix 2: Coursework 2: Individual Reflective Piece including Podcast (25%)
The second piece of coursework (5-minute podcast, accounting for 25% of module marks) requires the student to write and record an individual reflection of their experience with the module which is interwoven with theoretical perspectives to provide evidence of the new knowledge acquired as a result of this module.
This piece of work should include an element of critical self-appraisal, in terms of what the student felt they have learnt about Strategic and Applied Digital Marketing as a result of the module experience. To this end the student is required to share knowledge and understanding of one critical aspect of their digital marketing strategy supported with appropriate further theory, processes and approaches. The Individual Reflective Report will be marked according to the marking criteria provided below:
Key Criteria:
- Documentation: Are the accompanying script and references of MSc standard? Is there evidence of appropriate meeting management e.g. timeline of meetings (minutes) agreed action and activities? Is evidence provided of appropriate project management approach? (5 marks)
- Experiential and reflective Learning: Does the student use an appropriate reflective method to describe learning achieved through module experience, including the Digital Strategy? (5 marks)
- Theory: Is it underpinned by theoretical knowledge and is this knowledge synthesised and presented with underpinning sources? (5 marks)
- Knowledge: Business acumen – Evaluating one critical elements of their group report, does it contain a realistic assessment of the Digital Marketing Strategy that their group proposed? (5 marks)
- Presentation: Is it well communicated and formatted? (5 marks)
Appendix 3: Audio Podcast Assessment Podcast Show Notes