Demonstrate in-depth knowledge and understanding of quality management systems including the tools and techniques required to implement or improve a quality management system.

Assignment title:

Statistical Process Control and Capability Test CW1

Group or individual:

Individual

Module title:

Quality Management and Continuous Improvement

Module code:

7ENT2066

Module leader:

Moderator’s initials:

Submission deadline:

10/03/2025

Target date for return of marked assignment:

4 weeks

You are expected to spend about

15

hours to complete this assignment to a satisfactory standard.

This assignment is worth

60%

of the overall assessment for this module.

Student ID number

Year Code

Notes for students

• For postgraduate modules:
  • a score of 50% or above represents a pass mark.
  • late submission of any item of coursework for each day or part thereof (or for hard copy submission only, working day or part thereof) for up to five days after the published deadline, coursework relating to modules at Level 7 submitted late (including deferred coursework, but with the exception of referred coursework), will have the numeric grade reduced by 10 grade points until or unless the numeric grade reaches or is 50. Where the numeric grade awarded for the assessment is less than 50, no lateness penalty will be applied. 
  • Note that the University applies a very strict late submission policy. The late submission penalty is applied to all the works submitted after the deadline – 1 s after the deadline is considered late.
  • Therefore, the teaching team advise all the students to begin the submission process at least 3-4 hours before the deadline.
  • Late submission of referred coursework will automatically be awarded a grade of zero (0).
• Coursework (including deferred coursework) submitted later than five days (five working days in the case of hard copy submission) after the published deadline will be awarded a grade of zero (0).
• Where genuine serious adverse circumstances apply, you may apply for an extension to the hand-in date, provided the extension is requested a reasonable period in advance of the deadline.
• Regulations governing assessment offences including Plagiarism and Collusion are available from https://www.herts.ac.uk/about-us/governance/university-policies-and-regulations-uprs/uprs (refer to UPR AS14) 
• Guidance on avoiding plagiarism can be found here: https://herts.instructure.com/courses/61421/pages/referencing-avoiding-plagiarism?module_item_id=779436
• Module for further details, please consult the relevant Module Handbook (available on Studynet/Canvas, under Module Information) or ask the Module Leader.

This Assignment assesses the following module Learning Outcomes (from Definitive Module Document):

• Demonstrate in-depth knowledge and understanding of quality management systems including the tools and techniques required to implement or improve a quality management system.

• Be able to work and communicate effectively both as an individual and as group member in order to carry out tasks linking theory to practice (M16)
• Be able to discuss and evaluate the range of approaches to quality systems and quality assurance (M4, C14)
• Be able to select and apply appropriate continuous improvement methodologies and tools in quality improvement projects (M3, C14)
• Be able to apply quality management systems and continuous improvement in the context of complex manufacturing problems to enhance operational performance (M3)

Assignment Brief:

For this assessment you will compete a capability test on a process and determine areas for improvement using various quality tools.

Submission Requirements:

1. Submit your work on StudyNet as a PDF document. ONLY a PDF submission will be accepted.

2. Your submission should use Arial 12 Font and single-spaced.

3. Use the Havard Referencing Style.

A note to the students:

1. For postgraduate modules, a score of 50% or above represents a pass mark.

Type of Feedback to be given for this assignment:

General feedback & issue of marks. A more complete and detailed feedback is available upon request.

Cause

Frequency

Shortage of materials at the assembly line

36

Cleaning staff unavailability

3

Engineer unavailability during machine breakdown

51

Accidents on the shop floor

2

Missing equipment

8

Lack of communication on scheduling

15

Slow Friday afternoons and Monday mornings

10

Slow start to shift

7

Late deliveries from suppliers

28

Machine breakdown

72