LO1 Demonstrate a factual and/or conceptual knowledge and understanding of key areas in the field of Marketing together with the appropriate terminology.

Module Handbook 2024/25

Principles of Marketing

Module Code: MKT750 (66791) 

Course/s: MSc Marketing (FT) 

Department of Management, Leadership and Marketing

Ulster University Business School

Notice

Please be aware the information provided within the module handbook is subject to change.

Table of Contents

Welcome

1. Module Overview and Communication

2. Sustainable Development Goals (SDGs) and Graduate Attributes (GAs) in your module

3. Aim and Learning Outcomes

4. Assessment and Feedback

5. Learning Resources

6. Organisation and Management

7. Support Services

Welcome Everyone!

This is the start of an exciting year for you all as you embark on your MSc in Marketing.This module will address the Principles of Marketing and over the coming weeks, we will explore the foundational aspects of marketing and the impact of marketing on an organisation.

Throughout the module, we will explore the key principles of marketing, including theoretical applications within the marketing discipline.Furthermore,we will look at the marketing environment, the marketing mix, marketing strategies and more!

I hope this module will be enjoyable for you all and a warm introduction to your journey through your MSc.

It is essential throughout the time we have together that you read your University email daily – this is to ensure you do not miss any important information.I would also encourage you all to log into Blackboard for all module materials and assessment details.

I look forward to working with you all and good luck for the semester ahead.

Module Leader

1. Module Overview and Communication

Module Details

 

Module Title

Principles of Marketing

Module Code

MKT750

Module Level

7

Credit points

20

Module Status

Core

Semester

1

Location

Campus

Delivery Mode

 Face-to-face

Contact Details and Communication Methods

General Information, Queries and Consultations

If you require advice on any aspect of the module, please read the guidance provided here, in the Module Handbook.

For General Queries, please utilise the class Discussion Board. For Specific Queries or studies advice, Please contact the Moudle coordinator

 

Module Announcements

Key announcements will be presented during tutor-led activities.

Out of class communication including notifications, reminders, etc will be distributed via the Blackboard Announcement tool. You will receive a duplication of the announcement direct to your student email inbox. It is essential that you check your emails regularly.

It also advisable that you download the ‘Blackboard’ App as an alternative to access these announcements, notifications, and reminders as well as content.

2. Sustainable Development Goals (SDGs) and Graduate Attributes (GAs) in your module

Sustainable Development Goals (SDGs)

The UN SDGs are a comprehensive set of global goals to end poverty, protect our planet, and improve living conditions of the Global Population. You are encouraged to think critically and reflect on SDGs in the context of this module.

The following SDGs are relevant in the context of this module:

Graduate Attributes (GAs)

Ulster University’s Graduate Attributes are a high-level set of competencies, developing universal understandings, skills, qualities, and values. 

As a result of engaging with this module you will have opportunities to develop and practise the following selected attributes:  

Thriving Individual

D

A

 

Engaged Learner

D

A

Enhancing Potential

Confidence and Resilience

Well-being

Growth Mindset

   

 

Subject Specialist

Creative Problem Solver

Researcher

Critical Thinker

   

 

 

 

 

 

 

 

Collaborative Professional

D

A

 

Active Citizen

D

A

Responsible Team Player

Effective Communicator

Enterprising Innovator

Digital Fluent Professional

   

 

Citizen with Integrity

Inclusive Citizen

Sustainable Citizen

Future Thinker

   

KEY:

D = Developed

A = Assessed

3. Aim and Learning Outcomes

Module Rationale

Marketing is a business activity that identified an organisations customer`s needs and wants, determines which markets to best serve and designs the appropriate products to serve those chosen markets. Marketing is more than just an organisational activity - it is a business philosophy that impacts upon the entire organisation. This module is designed for MSc Marketing student from cognate and non-cognate backgrounds to introduce them to and develop their understanding of the nature, scope and breadth of the fundamental concepts and principles of marketing.

Overall Aim of the Module

The aim of this module is to provide students with a framework of knowledge on the principles of marketing. The module should provide students with a broad understanding of the fundamental concepts and principles of marketing which should enable them to;

1. Transfer this underpinning as they move further into their studies.

2. Understand the fundamental concepts and practices of marketing and the basic skills required to manage this function.

3. Have an appreciation for the contribution which marketing can make to organisational success and ways this may be both enhanced and evaluated.

Learning Outcomes

  What you should be able to do by the end of this module?

Successful participants will be able to:

1) Demonstrate a factual and/or conceptual knowledge and understanding of key areas in the field of Marketing together with the appropriate terminology.

2) Access, collect, categorise, and interpret (with guidance) information and data from a range of sources using defined techniques and methods / tools to accurately examine the complexity of an issue or problem in Marketing and/or the wider business environment, underpinned with theory.

3) Identify a broad range of marketing concepts and principles.

4) Analyse and evaluate the application of marketing concepts by products, services, or organisations.

4. Assessment and Feedback 

  What you need to do to demonstrate achievement of learning?

Summary Assessment Information

This module will be assessed via two items of assessment

Type

Assessment method

Percentage (%) and word count equivalent

Feedback due date

Coursework 1

Individual Written Assignment

 

60% weighting (3000 words)

+4 weeks post submission date

Coursework 2

Part A: Reflective Written Assignment

Part B: Individual discussion

Part A: 30% (1500 words)

 Part B: 10% (500 words)

+4 weeks post submission date

+4 weeks post submission date

 

Assessment Guidance

1) Word count includes in-text references and citations but excludes the title page, contents page,  tables, reference list and appendices.

5) Your work should include references to relevant journal articles and other good quality information sources and should be properly laid out using the Harvard system of referencing. More detailed guidance is available in the ‘Guide to Referencing in the Harvard Style’. We encourage you to make good use of all the support services offered by your Faculty Subject Librarian, further details are in the Learning Support Services Section.  

6) You should refer to the assessment criteria to provide fuller details of the marking criteria for each classification band.

7) In addition, you should refer to the standard assessment guidelines as presented in your Course Handbook/Support Area, this includes guidance and policies on referencing style, plagiarism, etc.

8) We recommend the use of Studiosity which offers constructive feedback on draft written submissions within 24 hrs.  

9) Coursework must be submitted by the dates specified. Coursework submitted after the deadline, without prior approval, is not normally accepted. For further guidance on the late submission of coursework, please see the course handbook.

10) Non-compliance with the word limit will result in a penalty being applied in accordance with the University Word Limit Policy which can be found on your Course Support Area in Blackboard.

Coursework 1

Assessment Task

COURSEWORK 1 – Individual  Written Assignment (Max: 3000 Words)

Coursework 1 – A comprehensive analysis of the Internal and External Environments of a UK based Small to Medium Enterprise (SME), including marketing implications

Word Count: Maximum 3000 words

For this assignment, you must select a small to medium sized business (SME) from any sector that aligns with an SDG of your choice. The business must be registered and operate within the United Kingdom. Your chosen organisation must have a sufficient level of publicly available and accessible information to support your assignment.

In this assignment you must conduct a detailed analysis of both the internal and external environments of your chosen Small to Medium Enterprise (SME), with a particular focus on how these factors influence the SME’s marketing strategy and overall business performance. The analysis will help to understand how internal factors such as organisational structure, resources, and capabilities influence the business, as well as how external factors such as market conditions, competition, and regulatory changes impact your chosen organisations strategic positioning.

Further instructions and a suggested assignment structure will be provided in class to facilitate further discussion around the assignment and to allow any questions / queries to be raised.

a) The assignment will take the form of an individual word-processed report

b) Your assignment must include a cover page, contents page, appropriate subheadings, page numbering. In addition, it must be written in an appropriate font and font size (i.e. Arial, Size 12).

c) Detailed assessment guidance will be given during seminar time in week 1 and aims to provide advice for this assessment exercise.

d) Completed assignments must be submitted in Word format via the Turnitin Dropbox in your Blackboard Ultra Course Area by the specified date and time outlined in the Key Assessment Information Table above.

e) All submitted assignments should have the file name:

i) "SurnameFirstNameBNumber"

ii) e.g. BrownJohnB00001234_AssignmentOne.

Coursework 1 – FEEDBACK

Written feedback will be provided to each individual student via their original submission on Turnitin 4+ weeks after the submission date.  Students will be alerted when their feedback has been released onto Blackboard Ultra.

Coursework 1 – ASSESSMENT RUBRIC/MARKING PROFORMA

Please see below a copy of your marking rubric for assignment one.

Coursework 2

Assessment Task

COURSEWORK 2 TASK (Part A & Part B)

Coursework Part A (30%) – Reflective Written Assignment

In this assignment, you must write a personal reflection on your learning experiences in the MKT750 Principles of Marketing module. You must use a reflective thinking framework of your choice (i.e. Gibbs Reflective Cycle, Kolb’s Learning Cycle) to support your reflections on the following questions;

  1. How has the module deepened your understanding of the principles of marketing / fundamentals of marketing and your understanding of how it impacts the entire organisation?
  1. What were the module highlights for you and how do you feel you have applied this knowledge throughout the semester? How will you carry it forward into the rest of the qualification?
  1. How has the module influenced your career plans and why?

Maximum: 1500 words.

a) The assignment will take the form of an individual written assignment.

f) Detailed assessment guidance will be given in the Week 1 

g) Completed assignments must be submitted in Word format via the Turnitin Dropbox in your Blackboard Course Area by the specified date and time outlined in the Key Assessment Information Table above.

h) All submitted assignments should have the file name:

i) "SurnameFirstNameBNumber"

ii) e.g. BrownJohnB00001234_AssignmentOne.

Part B: (10%):  500 words- Individual discussion

Coursework 2B Instructions

  1. Pick three questions from the list of eleven. You may wish to pick questions that interrelate or complement each other to help the flow of your discussion.
  2. Answer three of these in a word document and upload it to the Turnitin drop box link in your Coursework 2 folder
  3. This piece of work is weighted at 10% of your total grade
  4. Your word limit is 500 word +/- 10%

Coursework 2B Questions

  1. What is your understanding of marketing? What has informed your understanding of marketing to date? Now that we have introduced the topic, does has your opinion changed?
  1. How does conducting an environmental analysis help an organisation identify opportunities and threats in their external environment, and what impact does this have on strategic decision-making?
  1. How can businesses effectively utilise market research data to identify emerging consumer trends? How can they then use this to adjust their marketing strategies accordingly?
  1. How can a company integrate the four elements of the marketing mix (Product, Price, Place, Promotion) to develop a cohesive and effective marketing strategy for a new product launch?
  1. How can a service-oriented business effectively leverage the 7Ps of marketing (Product, Price, Place, Promotion, People, Process, Physical Evidence) to enhance customer satisfaction and differentiate itself in a competitive market?
  1. How do psychological factors, such as perception, motivation, and attitude, influence consumer purchasing decisions, and how can businesses leverage this understanding to tailor their marketing strategies effectively?
  1. How can a company effectively segment its market using demographic, geographic, psychographic, and behavioural criteria, and what are the potential benefits and challenges associated with each segmentation approach?
  1. What are some effective strategies for engaging customers through digital channels, and how can businesses measure the success of these engagement efforts to enhance customer loyalty and brand advocacy?
  1. How can a company create an integrated marketing communications strategy that ensures a consistent and cohesive brand message across multiple channels, and what are the key factors to consider in aligning these communications with overall business objectives?
  1. What are the key challenges in marketing services compared to products, and how can service-based businesses address these challenges to enhance customer satisfaction and service quality?
  1. How can businesses ensure that their marketing strategies respect consumers and avoid manipulative tactics, while still effectively driving sales and brand loyalty? 

Coursework 2A and B FEEDBACK

Written feedback will be provided to each individual student via their original submission on Turnitin 4+ weeks after the submission date.  

Students will be alerted when their feedback has been released onto Blackboard Ultra.

Coursework 2 – Part A – ASSESSMENT RUBRIC/MARKING PROFORMA

Please see below a copy of the assessment rubric / marking criteria for assignment two (Part A).

5. Learning Resources

A list of current learning resources specifically chosen to build your knowledge and understanding for this module

Reading List

 Also available online via Key Links: https://ulster.keylinks.org/#/

Books/Journal Article/Publications Required Reading (Must read)

Kotler, P. and Armstrong, G. (2021) Principles of Marketing. Eighteenth Global Edition. Harlow, UK: Pearson

Fahy, J. and Jobber, D. (2012) Foundations of Marketing. Seventh Edition. London: McGraw Hill. 

Books/Journal Article/Publications Recommended Reading (Should read/Could read)

Armstrong, G. and Kotler, P. (2015) Marketing: An introduction. 12th ed. Upper Saddle River 3 September 2022 NJ:Prentice Hall.

Kotler, P. Armstrong, G. Harris, L. and Percy, N. (2016) Principles of marketing. 16th ed. Upper Saddle River NJ: Prentice Hall.

Burk, Wood, Marian. Essential Guide to Marketing Planning, Pearson Education Limited, 2017. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/ulster/detail.action?docID=5186047 

McDonald, Malcolm. Malcolm McDonald on Marketing Planning : Understanding Marketing Plans and Strategy, Kogan Page, Limited, 2016. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/ulster/detail.action?docID=4730414

Useful Journals

European Journal of Marketing

Harvard Business Review

Journal of Marketing

International Journal of Advertising

Journal of International Marketing

Useful Library Databases and Websites

Mintel

Ibis World

WARC

Business Source Complete

Statistica

Passport

Marketing Mentor

ABI-Inform

Library’s Support Services

https://library.qahighereducation.com/ulster/ulster-library-session-business

1-2-1 appointment – in person or online - with a librarian for more support and guidance on how to use the Ulster database to research for materials using the following link. https://library.qahighereducation.com/contact

6. Organisation and Management

  Types of learning activities that will make up your weekly timetable

MKT750 Principles of Marketing is a 20-credit point module. 12 weeks teaching ( Lecture and seminar)

Summary of Learning Activities

Learning Activities:

Lecture and Class Activities

Seminar or Seminar Activities

Workshops

Independent Study:

Assigned Reading and Note-taking

Assessment Activities and Seminar Preparation

 The teaching and learning plan provides a more detailed overview of content on a weekly basis.

Module delivery will typically consist of a two-hour lecture and a two-hour Seminar although format may vary slightly between weeks/sessions.

For the day, time and room number view your Timetable

Seminars – please refer to the teaching and learning plan below for the seminar topic. Attendance at Lectures and seminars are most important and therefore will be monitored.

Teaching and Learning Plan

The teaching plan/order of weekly topics is subject to change. The list below provides an outline summary of weekly activities and further information is available on BBL in the relevant week’s folder. Students will be expected to engage in all prescribed activities that contribute towards final assessment.

 

Weeks

MKT750 - Principles of Marketing

Independent Study, includes: Required Reading, Tutorial Preparation, and/or Assessment Preparation

 

Week 1

Topic Content: Introduction to Marketing: What is Marketing?

Acompanying Activity: Group Case Study Activity (applied learning from topic 1 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH1)

 

Week 2

 

Topic Content: Analysing Marketing Environment (Macro & Micro)

Acompanying Activity: Group Case Study Activity (applied learning from topic 2 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH3) & Foundations of Marketing 7th ed (CH12)

 

 

Week 3

Topic Content: Market Research / Customer Insights / Competitor Analysis

Acompanying Activity: Group Case Study Activity (applied learning from topic 3 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH4)

 

 

MKT750 - Principles of Marketing

Independent Study, includes: Required Reading, Tutorial Preparation, and/or Assessment Preparation

Week 4

 

 

Topic Content: 4P’s

Acompanying Activity: Group Case Study Activity (applied learning from topic 4 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH 5 / 9 / 14 / 15 / 16)

 

Week 5

Topic Content: 7P’s

Acompanying Activity: Group Case Study Activity (applied learning from topic 5 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH 5 / 9 / 14 / 15 / 16)

 

Week 6

 

Topic Content: Consumer Behaviour

Acompanying Activity: Group Case Study Activity (applied learning from topic 6 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH5 & CH6)

 

MKT750 - Principles of Marketing

Independent Study, includes: Required Reading, Tutorial Preparation, and/or Assessment Preparation

Week 7

 

 

Topic Content: Market Segmentation (1/2)

Acompanying Activity: Group Case Study Activity (applied learning from topic 7 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH7) and Foundations of Marketing 7th ed (CH5)

 

Week 8

Topic Content: Market Segmentation (2/2) – Designing a customer driven marketing strategy

Acompanying Activity: Group Case Study Activity (applied learning from topic 8 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH7) and Foundations of Marketing 7th ed (CH5)

 

Week 9

 

Topic Content: Marketing Channels: Delivering Customer Value & Engaging Customers

Acompanying Activity: Group Case Study Activity (applied learning from topic 9 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH12 & CH14)

 

MKT750 - Principles of Marketing

Independent Study, includes: Required Reading, Tutorial Preparation, and/or Assessment Preparation

Week 10

 

 

Topic Content: Integrated Marketing Communications

Acompanying Activity: Group Case Study Activity (applied learning from topic 10 & opportunity for formative feedback)

Reading: Foundations of Marketing 7th ed  (CH10 & CH11)

 

Week 11

Topic Content: Services Marketing

Acompanying Activity: Group Case Study Activity (applied learning from topic 11 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH8)

 

Week 12

 

Topic Content: Sustainable Marketing: Social Responsibility and Ethics

Acompanying Activity: Group Case Study Activity (applied learning from topic 12 & opportunity for formative feedback)

Reading: Principles of Marketing 18th ed (CH20)

 

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