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Organisation
Westshire Stores (which is fictitious) opened its first store in England in 1987, with only 15 employees and around 500 products, but has grown considerably since then.
It has expanded rapidly into a supermarket chain. Since 2016, the business has developed an impressive presence in England and Wales and is one of the main ‘good value’ food supermarkets in the UK, with a branch network stretching to 600 stores. The UK holding company reported revenues totalling £3.5 billion and it has an objective of increasing to 900 UK stores by 2026, on revenues of £5.5 billion.
Westshire Stores also opened its online division in the UK in 2019.
It markets its products via social media, and it also has a high profile through TV advertising. It has a very high reputation for excellent customer service and its products are marketed as enabling its customers to be able “to live better and more healthy lives at no extra cost”.
The business has a zero-waste policy, and two-thirds of its products are UK sourced. Its business model centres on offering high-quality continental style products, combined with a no-frills ‘pass-the-savings-onto-the-customer’ approach that includes, among other things, allowing customers to pick products in-store directly from their original delivery cartons.
Role
You are a Junior Marketing Analyst working in the Marketing Department of Westshire Stores. Your role encompasses new product development, from initial research through to test trials with selected existing customers prior to full roll out.
Your duties include:
- gathering information on competitors in order to conduct analysis on their sales, prices
and methods of distribution and marketing to thoroughly learn about the competition
- conducting research on marketing strategies and consumer opinions
- tracking and forecasting trends in sales and marketing, producing reports on the results
for management to inform their decision making
- collecting and analysing data on customer preferences, demographics, buying habits and needs, to better identify market potential and the factors that influence product demand. You report into a Regional Marketing Manager who, in turn, is line managed by the Marketing Director.
One of your key roles as a junior marketing analyst at the supermarket company, Westshire Stores, is to gather information on competitors to conduct analysis on their sales, prices and methods of distribution and marketing to thoroughly learn about the competition. By conducting benchmarking analysis your organisation can identify where changes could be made to improve performance.
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