You have identified a market gap and plan to develop a new market offering (developing a product concept such as a good, service, experience, consumer benefit or problem solution) to be launched in the UK market.

FoMLSS / INTERNATIONAL BUSINESS, MARKETING,

AND BRANDING

DIGITAL MARKETING METRICS (MAR7509-A)

Assessment: 2023/24

Submission Date: TBL

(Electronic Submission using Canvas)

SUPPLEMENTARY INDIVIDUAL ASSIGNMENT

This supplementary assignment is worth 100% of the marks for this module.

Supplementary Individual Coursework

Supplementary Task:

The supplementary task involves revision of your group coursework submission.​Review the feedback you received from your examiners for group submission, and do the following:

i. Amend your report in view of the feedback you received, and the requirements described below.

ii. Restructure the content by making an appendix of the extra details in the group report to fulfil word count requirement.

iii. Please include a section before ‘Introduction’ to explain what you have changed, added and appendicised following your reflections on their feedback.

Project Brief:

You have identified a market gap and plan to develop a new market offering (developing a product concept such as a good, service, experience, consumer benefit or problem solution) to be launched in the UK market.You have decided to launch the new market offering through Digital Marketing in the beginning.order now

Individual Task: Develop a Digital Marketing Plan as per the format below to launch the new market offering in the UK market.

1) Introduction:

The introduction of your plan should provide the core foundation to your digital marketing strategy. It should include the following descriptions:

a. Market Gap: Explain the customer need and segment that is not being served at all or served adequately well by the existing products or firms in the market.

b. Market Offering: Describe how your new market offering (product concept) can fill the market gap.

c. Marketing Landscape: Provide an analysis of the competitors, industry trends and the environmental influences to elaborate and justify the market gap.

d. Marketing Objectives: Develop a mission/vision and marketing objectives for the new market offering (product concept).

(20% of marks)

2) Digital Marketing Strategy:

Design a customer value–driven digital marketing strategy based on following:  

a. Segmentation, Targeting & Positioning (STP): Segment the market according to key consumer concerns and criteria in relation to your market offering (product concept). Outline the market segment which you aim to target and explain your targeting strategy. Provide a unique point of difference to position your market offering (product concept) in the UK market.

b. Target Market/Audience Persona: Based on the STP above, create a consumer persona to outline the characteristics of your target audience for your digital communication campaign.

c. Balanced Scorecard: Translate and link mission/vision and marketing objectives with strategic initiatives to develop strategic goals, action plan and performance measures.(30% of marks)

3) Digital Marketing Mix:

Develop a digital marketing mix including product attributes, features and benefits, pricing strategy, distribution strategy, and people and process characteristics.  

Note: Promotion Mix and Communication Strategies are not required in this section.(10% of marks)

4) Digital Marketing Communications Campaign:

Design an integrated marketing communications campaign for the new market offering (product concept) by developing communication objectives, designing a message, and selecting communication channels and media. You should identify the promotional mix strategies and integrate communication mix to develop campaign initiatives and activities.(15% of marks)

5) Performance Measurement:

Identify and explain critical success factors, key performance indicators and marketing metrics to measure the success of your digital marketing plan.You should include following key marketing metrics:

a. Customer Metrics to evaluate customer response,

b. Product, Process and Distribution Metrics to evaluate effectiveness of your digital marketing mix, and

c. MarComms Metrics to evaluate performance of your communication mix.(15% of marks)

6) Marketing Return on Investment

Determine how you will measure marketing return on investment and net marketing contribution.Sum up the core aspects of your digital marketing plan that will affect the net marketing contribution and identify and explain strategies to increase Net Marketing Contribution.

(10% of marks)

How marks are awarded:

Your report should have all the main sections of a business report, which could include):

▪ Introduction (20% of marks)

▪ Digital Marketing Strategy (30% of marks)

▪ Digital Marketing Mix (10% of Marks)

▪ Digital Marketing Communication Campaign (15% of marks)

▪ Performance Measurement (15% of marks)

▪ Marketing Return on Investment (10% of marks)

Formatting Guidelines:

Length: 2,000 words MAXIMUM

Font: MS Word Default (Calibri, 11 points)

Line spacing: 1.5 lines

Alignment: Justified

Reference style: Bradford Harvard Referencing

For reference and plagiarism details visit:

Referencing and Plagiarism - Help - University of Bradford

The 2,000 word count excludes:

▪ Tables,

▪ Figures,

▪ Cover page,

▪ Reference list,

▪ Appendices (maximum 5 pages – remember that managers are unlikely to read all the information in the Appendices, so make sure all the important details are included in the body of the report).

* Please note: Your report has to follow the exact structure to ensure you fulfil all the coursework requirements.

▪ Make sure you do not exceed word limit, as managers are extremely busy and prefer reports that are concise. Your success will depend on the success of your proposed marketing strategy.

▪ There are strict penalties for exceeding the word limit (a 5% mark deduction for every 100 words over the limit, or part thereof, and that starts at 1 word over).

You have identified a market gap and plan to develop a new market offering (developing a product concept such as a good, service, experience, consumer benefit or problem solution) to be launched in the UK market.

Support for your project:

Time has been allocated in the tutorial programme for coursework/project briefing, consultation, and discussion.

Submission details:

TBD  

Electronic submission using Turnitin via Canvas.

Identify and explain critical success factors, key performance indicators and marketing metrics to measure the success of your digital marketing plan.For more samples

MARKING CRITERIA

CRITERIA 

Outstanding/ 

Excellent 

 68% and over  

Very good 

 67-60% 

Satisfactory 

 59-50%  

Basic 

 49-40%  

Significant fail 

 39-30% 

Substantial fail 

 Equal or less   than 29%

PRESENTATION 

STRUCTURE 

WRITTEN COMMUNICATION 

& REFERENCING 

Excellent, polished, and coherent structure.  

Very good, careful, and logical organisation throughout 

Satisfactory presentation and structure with a reasonable degree of coherence and structure 

Basic attempt to organize thoughts in a logical manner. Meaning apparent  

Very unclear and with poor structure

Disorganised without structure

Excellent fluency and academic writing. Thoughts and Ideas clearly expressed  

Good spelling, grammar, and academic writing style. Thoughts and ideas clearly expressed 

Reasonable spelling and grammar. 

Some attempt at academic style   

Basic errors in spelling, grammar, careless structure 

Inadequate spelling, grammar,  

 

KNOWLEDGE AND UNDERSTANDING 

Excellent demonstration of knowledge and understanding of the relevant theory and research to address the topic at hand 

 

Very clear and appropriate demonstration of knowledge and understanding of the relevant theory and research to address the topic at hand. 

Reasonable demonstration of knowledge and understanding of the literature. However, it would have benefited from additional academic references 

Basic demonstration of knowledge and understanding of the relevant theory and research. Additional key literature should have been used. 

Poor demonstration of knowledge and understanding of the relevant theory and research. Basic literature to address the topic should have been identified and used 

No demonstration of knowledge and understanding of the relevant theory and research. 

CRITICAL ANALYSIS/ APPLICATION 

 

Excellent demonstration of critical analysis and coverage of the relevant issues.  

Obvious and subtle issues dealt with, very good application of theory 

Identifies obvious issues only, good application of theory 

Identifies obvious issues only, weak application of theory 

Fails to identify key issues, poor or no attempt at application of theory 

No attempt at application of theory 

EVALUATION/ CONCLUSIONS 

Excellent evaluation, critical judgment and problem solving 

Good evaluation, critical judgment and problem solving 

Reasonable evaluation, critical judgment and problem solving 

Weak evaluation, critical judgment and problem solving 

Poor/no attempt at evaluation, critical judgment, or problem solving   

No attempt at evaluation, critical judgment, or problem solving   

 

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