L1. Develop a critical knowledge of effective use of interpersonal skills in leading and managing projects.
2025-02-19 14:55:48
STUDENT MODULE HANDBOOK
2024/25
School of Computing, Engineering and Physical Sciences
QUAL11015- Change Management and Leadership
YOUR MODULE HANDBOOK
STUDENT MODULE HANDBOOK 2023/24
MODULE OVERVIEW
Change management and leadership focuses on driving organisational transformation in a purposeful, positive, and proactive manner. It involves recognising the need for change, developing a vision and strategy, and equipping people with the motivation and skills to adopt changes in mindset, practices, and technology.
Effective change leaders communicate compelling reasonings and benefits for change while mitigating resistance. They empower stakeholders through the transition with empathy and authenticity. Skilled change management leverages organisational analysis, change models, stakeholder engagement, training, and progress tracking to ensure smooth implementation.
This field combines an understanding of change psychology with people-focused leadership abilities. It turns disruptive change into productive opportunities for growth. Students gain insights into change drivers, transition techniques, adoption strategies, and leading with emotional intelligence to become adept organisational change agents.
The curriculum covers assessing change readiness, structuring a change plan, communicating the vision, training approaches, garnering buy-in, celebrating wins, and monitoring progress. Real-world case studies provide examples to analyse. Students finish ready to spearhead impactful change initiatives in their careers.
This is a 20 credits module and on successful completion of this module the student will be able to:
L1. Develop a critical knowledge of effective use of interpersonal skills in leading and managing projects.
L2. Apply and critically evaluate appropriate leadership styles and techniques in managing projects.
L3. Develop self-awareness and reflective practice.
L4. Develop a critical Understanding of the principles of change management.
HOW WE WILL COMMUNICATE WITH YOU
We will contact you with important information and updates via your University e-mail address (B00 email address) and Aula, so please make sure you check them regularly
From the beginning of the 23/24 academic year, all modules will be delivered on campus teaching (online if needed with prior notification). If Online delivery required, MC will setup a dedicated Ms Teams site or other approved University’s platforms as advised by the University. In order to ensure that students can access support materials for current year, please visit AULA site for the module. All teaching, class related information will be posted on Aula. Students are expected to actively participate in every class activity.
KEY DATES AND TIMETABLING
This module runs for a total of 12 weeks in Term 1.
Online Lecture (London)
- Every Monday from 9:30am to 11pm, starting from 16th September 2024 to 2nd December 2024.
Tutorial
- Wednesdays between 9am and 4:30pm Timetable can be found below;
London: https://timetable.uws.ac.uk/calendar/cal?vt=month&dt=2024-09-02&et=group&fid0=20730
Attendance at timetabled sessions (onsite or online) and engagement with your studies is a fundamental part of your learning experience.You must make yourself available to undertake all activities relating to your module. The University will monitor your attendance of onsite and online sessions, and your engagement with AULA. For onsite sessions, make sure you ‘tap in’ to on-campus sessions with your Student Card.
If you cannot attend a session for any reason, you should let your tutors and programme leader know.
Accessing your timetable
There are a number of ways to keep track of where and when your lectures, seminars, practical and other module-related activities are due to take place.
Module and Module Timetable
You can also view the full timetable for the module(s) you are studying – and any other modules running at London campus.
University of the West of Scotland is committed to publishing a fully roomed academic timetable before the start of the academic year, and minimising the number of changes thereafter, in order to help you plan ahead and better manage your work-life balance. Amendments to the published timetable may happen due to occurrences outside of the University’s control, so you are advised to check your banner or AULA module timetables regularly.
If you are experiencing problems with accessing your timetable, please contact IT at helpdesk@uws.ac.uk.
SPECIAL EVENTS
Study/Guided-Learning Weeks
In study weeks, there is generally no timetabled teaching, to give you time to consolidate your learning and academic skills and/or prepare for assessments or placements. You might meet with your personal academic tutor to get advice on the next steps you need to take to achieve your full potential, explore study support on offer to you like the Library or the Learning Skills Hub or access wider development opportunities such as volunteering and peer mentoring.
Your Module team will tell you if any activities scheduled during study weeks are mandatory. If you are on a Student Route visa, please remember that it’s important you attend all mandatory timetabled activities as they count towards your attendance record.
Personal Development Week
This is a dedicated week involving focussed activities that will develop your wider skills, enhance your employability and prepare you for your future career. Find out more about what is on offer.
Reassessment Week
If you don’t pass all your modules at the first attempt, you may be given the opportunity to undertake reassessment in the period between the current academic year ending and the next one starting. For more information about reassessments, see Your Guides to Awards and Assessments.
LEARNING AND TEACHING
Learning and teaching activities
The types of classes and activities this module contains, e.g.
- lectures, which are attended by all students on the module at the same time.
- Tutorials, workshops, etc. where a smaller group of students are required to attend a specific session.
- groupwork, presentation etc. where students work together to deliver a project Below are the module contents:
Week
|
Date
|
Topic
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Description
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Reading list
|
1
|
16/09
|
Introduction to course and
coursework
|
Briefing on the course syllabus, course works and expectation.
|
ppt and course handbook
|
2
|
23/09
|
Change Management
|
Nature of Organisational Change, Perspectives of Organisational Change, image of change managers and type of change: Incremental vs. transformation.
|
APM resources
|
3
|
30/09
|
Scope and Tool of Change Management
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Identifying the need for change: external and internal pressure for change; Scope of change: culture, strategy, technology, people management, system and structure.
Diagnosing organisational change: models and frameworks for change;managing resistance to change.
|
Mulholland,
C. (2008). Scope
change control: control your projects or your projects
|
4
|
07/10
|
Strategies of Change Management
|
Diagnosing organisational change: and strategies adopted with an overview of core principles and common ways to overcome resistance to change.
|
The Theory and Practice of Change Management by John Hayes (2018)
|
5
|
14/10
|
People and Culture
|
The goal of transforming work
environment for the better, 5 C’s of culture change, psychological effects and cultural change that stick.
|
McHale, S. (202
0). The Insider`s Guide to Culture Change: Creating a Workplace That Delivers, Grows, and Adapts.
United
States: HarperC ollins
Leadership.
|
6
|
21/10
|
Leadership in change
|
Linking vision and mission with change; leading change, politics of change, factors affecting change.
|
Leading Change by John P Kotter (2012)
|
7
|
28/10
|
Communicating change
|
Communicating change, stakeholder,
strategies for change communication, sustaining change; Evaluating change.
|
Johnson, E. (2017) how-to communicate clearly during organisational change
|
8
04/11
Assignment Workshop
|
9
|
11/11
|
Conflict and negotiation
|
Managing conflict during change. Negotiation strategy and influence on decision making.
|
The 7 Principles of Conflict Resolution: How to resolve disputes, defuse difficult
situations and
|
|
|
|
|
reach agreement by Louisa Weinstein (2018).
What’s Your Negotiation Strategy? by Jonathan Hughes and Danny Ertel (2020) The 7
Habits of Highly Effective People by Stephen R
Covey (2020).
|
10
|
18/11
|
Training and development
|
Approaches for developing skills, knowledge, and behaviours to enable change adoption.
|
Judy O`Neil (2014)
Evaluating Learning & Development" for training in
times of change.
|
11
|
25/11
|
|
Industry speaker
|
|
12
|
02/12
|
Reflection and Concluding session.
|
Learning technologies
Your tutors will be using a range of learning technologies to support your learning. To become more familiar with the use of these technologies see the LTE student knowledge base.
Self-study and independent learning
As well as participating in live sessions, you are expected to undertake self-study and learn independently. For any self study week, academic in-charge will provide with learning instruction and students are expected to complete the work. Self-study activities do not carry any weightage nor being assessed.
Developing your skills
Your Learning Skills team offer guidance on enhancing your skills in finding, using and evaluating information, academic skills to prepare, write and reflect on assignments, and your digital capabilities. We offer:
- workshops tailored to your requirements that are organised by tutors, or can be requested by groups of students;
- one-to-one tutorials and other activities for students to offer personalised guidance according to identified academic needs;
- a service that is responsive to your academic progress and which prioritises attainment, success and employability;
- a range of online modules, accessed via the Academic Skills, that aim to support you in developing the academic skills you need to succeed at and beyond University.
- Change Management Pan report: weightage 100%
- Deadline 5pm on 10th Dec 2024.
- 2500+-10%.
ASSESSMENT
Topic
|
Overview
In this assignment, you will assume the role of a change leader tasked with developing a comprehensive change management plan for a client organisation undergoing a significant transformation. Your plan should address the key aspects of leading and managing the proposed change initiative effectively, demonstrating your understanding of change management principles, strategies, and leadership skills.
Assignment Requirements:
1. Introduction
- Provide an overview of the client organisation and the context for the proposed change initiative (either a change in a project or organisational change). You must select a Project-bases-Organisation (PBO), preferably of a specific country.
- Outline the scope, objectives, and anticipated benefits of the change project initiative.
- Change Management Plan
- Conduct a thorough analysis of the organisation`s readiness for change, including an assessment of potential barriers, resistance, and enablers. You should consider using a analysis tool/model to conduct analysis, for ex: SWOT, PESTLE, Porter’s Five Forces, VRIO, etc.
- Develop a detailed change management strategy, considering relevant models and frameworks (e.g., Lewin`s Change Model, Kotter`s 8-Step Process, ADKAR Model).
- Outline a stakeholder analysis and engagement plan, identifying key stakeholders and their roles, interests, and potential impact on the change process.
- Propose a communication plan that effectively disseminates information, addresses concerns, and maintains transparency throughout the change initiative.
- Describe strategies for building a supportive culture for change, fostering employee buy-in, and addressing resistance to change.
- Discuss methods for monitoring and evaluating the progress of the change initiative, including identifying key performance indicators (KPIs) and metrics for success.
- Leading Change
- Analyse the leadership skills and competencies required to effectively lead the proposed change initiative.
- Discuss and analyse strategies for inspiring and motivating employees throughout the change process, highlighting the importance of emotional intelligence and empathy.
- Explore techniques for building and empowering a change management team, leveraging diverse perspectives and expertise.
|
- Address potential challenges and ethical considerations in leading change, such as managing conflicts, maintaining transparency, and ensuring fairness.
- Conclusion and Recommendations
- Summarise the key elements of your change management plan and strategies for leading change.
- Provide specific recommendations for the client organisation to maximise the success of the change initiative.
- Highlight potential risks, limitations, and areas for continuous improvement in the change management approach.
- References and Appendices
Assessment Criteria:
1) Identification of specific change project in organisation (10%)
- Overview of organisation and identification of the need for change include outlining change objectives, scope and type of change.
2) Change Analysis (50%)
- Depth of analysis and application of change management theories and models
- Comprehensiveness of the change management plan : Change readiness assessments addressing key elements ( resource analysis, risk analysis, SWOT analysis, stakeholder engagement and analysis, communication plan) Implementation and monitoring and evaluation.
3) Leadership and skills analysis (30%)
- Demonstration of leadership skills and strategy for leading change, including emotional intelligence and empowerment
- Discuss the effective teamwork and collaboration strategy
- Critically discuss the conflict management strategy
4) Presentation and report organisation (10%)
- Quality of writing, organisation, and presentation.
Referencing system
Use UWS CTR Harvard style for in-text citation and references. When referencing, remember the key criterion is to
enable your reader to source and obtain the material that you cite. Avoid citing dictionaries or Wikipedia! All references used in writing the dissertation should be provided with works (articles and books) compiled in alphabetical order by author or first-named author. Cite books and articles in the text of the report by giving the author’s last name and the date of publication. For example, “According to Festinger (1957) people find cognitive dissonance uncomfortable. Not everyone, however, agrees with this conclusion (e.g., Ableson 1968, Bern, 1967, Kermit, 1979). Do not use footnotes for references or citations. Arrange all books and articles that are cited in the text of a research report at the end under the heading “References” and attach in appendix(ces). The students may use the UWS Referencing generating tool provided by UWS.They are arranged alphabetically according to the author’s last name, a format that parallels the way in which they are cited in the text.
Assessment criteria
The overall criteria for good scientific writing are ACCURACY and CLARITY.
- WRITE SIMPLY – write short sentences – they are easier to write and to read
- USE EXAMPLES
- USE FRIENDS AS REVIEWERS
- BE WILLING TO RE-WRITE.
It’s difficult to get everything in the best order on the first attempt. The introduction and the discussion are often hard to distinguish at first but this gets easier with practice. You will benefit if you OUTLINE your report first.
How to submit your assessments
Most assessments should be submitted through TurnItIn on AULA site. TurnItIn allows you to check your assessment to avoid plagiarism. Instructions will be given on AULA annoucement page close to deadline. Self-checking your assessments before you submit
For module work submitted via TurnItIn, you will be able to submit a draft of your work to check whether you are at risk of having plagiarised. The module AULA Assignment page will offer a draft TurnItIn submission point to allow you to do so.
Feedback
You will receive your feedback on AULA through Turnitin along with the grades when released. You will be notified of the released date. The University has a 3-week turnaround time for providing feedback, with the exception of a few assessments (such as examination and independent studies).
Once you have access to your marked work you should take time to read through/listen to comments, look at the highlighted assessment grid, and reflect on the guidance in the comments in TurnItIn or Pebblepad. You can then consider what aspects of the feedback can feed into your own targets and actions to develop your academic work.
Preparing for Reassessment
If you have not passed assessment and have reassessment contact your Programme Leader or Module Coordinator and ask for a support you to re-engage with assessment or what you have to do to resubmit for reassessment or retake an exam.
Results
Your results will only be confirmed after the meeting of the Board of Examiners. You will get your final results via Students Banner.
MODULE REFERENCE
You are highly encouraged to conduct self-research on relevant resources based on module syllabus. The following materials form essential underpinning for the module content and ultimately for the learning outcomes:
APM Body of Knowledge (2019) 7th edition, Princes Risborough: Association for Project Management, UK.
Kotter, JP (2001) What Leaders Really Do, 2001 The International Journal of Project Management The Harvard Business Review
Harrington B (2010), Project Change Management: Applying Change Management to Improving Projects, 3rd Ed Prentice Hall 2000
Thompson, J.L., (2017), Strategic management: awareness and change, Andover : Cengage Learning Carnall, C.A., (2003), The change management toolkit, London: Thomson Group Dynamics
Cartwright D & Zander A 3rd Tavistock 1968 Hayes J, (2010)The theory and Practice of Change Management Cummings and Worley, (2008) Organization Development & Change, 8th Ed, Thomson
James Harrington, (2005) "The five pillars of organizational excellence", Handbook of Business Strategy, Vol. 6 Iss: 1, pp.107 - 114
Buchanan, D.A. and Huczynski, A.A., (2013). Organizational behaviour. 8th Edition. Pearson education. Burnes, B., (2004). Managing change: A strategic approach to organisational dynamics. 6th Edition.
Pearson Education.
Senior B. and Swailes S., (2016). Organizational Change (5th edn.) Harlow: Pearson Education Limited Hayes, J., (2018). The theory and practice of change management.
Palgrave. O’Mahoney, J. and Markham, C. (2013) ‘Management Consultancy’, Oxford: OUP.
Wickham, L. and Wilcock, J. (2012) ‘Management Consulting: Delivering an effective project’ Harlow
Pearson Education Ltd.
Clark, T. and Fincham, R. (2002) ‘Critical Consulting: New perspectives on the management advice industry’, Oxford: Blackwell.
Newton, R. (2010) ‘The Management Consultant: Mastering the art of consultancy’, Harlow: Pearson
You may wish to cover:
- Any applicable Professional Body relationships and requirements
- Any applicable Fitness to Practise policy (e.g. Faculty specific)
- Collaborative Partner details, where appropriate
- Placement requirements/opportunities, where appropriate
- Study Abroad, Exchange opportunities, where appropriate
- Extra-curricular activities/societies to help with belonging and community building for this module
- Things staff expect students to do which are outside the modules or module
- Academic essay writing guidance specific to the module (or a link to this)
- Examples of how student feedback has informed the module’s development
- Module specific learning resources guide
The above list is not exhaustive and additional information may be added.
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